Which of the Following Would Not Contribute to Making Services

question 1

Multiple Choice

Which of the following would not contribute to making services more lean?

• A)Train workers so they can handle variety in the tasks they perform.
• B)Increase the flexibility of the service system.
• C)Have service workers handle multiple tasks simultaneously.
• D)Standardize the work methods for providing the service.
• E)Simplify the service process.

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Definitions:

Production Costs

The expenses incurred in the process of creating a product or service, including labor, materials, and overhead costs.

Taxes

Compulsory financial charges levied by a government on individuals, corporations, and transactions to fund public expenditures.

Oil Price

The cost per barrel of crude oil as determined by global markets.

Favorable Supply Shock

An unexpected event that increases the supply of a product or service, leading to a lower equilibrium price and/or an increase in the equilibrium quantity.