Examlex
Pareto analysis (using the 80/20 rule)is one method of determining when preventive maintenance activities should be performed.
Immediacy
Feelings of liking, pleasure, and closeness communicated by such nonverbal cues as increased eye contact, forward lean, touch, and open body orientation.
Expectancy Violation
Occurs when someone behaves in a way that is unexpected, which can lead to various outcomes depending on the nature of the violation.
Emotional Contagion
The phenomenon of experiencing emotions similar to and influenced by those of others around you.
Territoriality
The instinct or behavior by which an individual or group lays claim to and defends a physical space as their own.
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