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What symptoms should you look for when visually trying to determine the extent of impact damage?
False Comments
Incorrect or misleading statements made, often with the intention to deceive.
Routine Request
A routine request is a standard or regular request for information, services, or action within an organization or between businesses.
Direct Approach
Message organization that starts with the main idea (such as a recommendation, a conclusion, or a request) and follows that with supporting evidence.
Main Idea
A specific statement about the topic of a message.
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