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Identify three "do's" or "don'ts" to maximize the response rate for personal interviews.
Social Capital
The ability to get things done because of who you know.
Intellectual Capital
The collective brainpower or shared knowledge of a workforce.
Channel Richness
The capacity of a communication channel to effectively convey and clarify complex information.
Building Credibility
The process of establishing oneself or an organization as trustworthy and competent in a particular field.
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