One of the Sales Managers Has Approached the Development Team

question 28

Multiple Choice

One of the sales managers has approached the development team to ask for some changes to one of the web applications that his team uses. He made some great suggestions, but the development team manager told him they can't just make those changes without going through the formalized process. Which of the following should the development manager ask the sales manager for?

• A) Business justification
• B) ROI
• C) Change request
• D) CAB

Recognize the importance of leadership and effective communication in managing organizational change.

Understand Kurt Lewin's three-step process for facilitating change.

Comprehend the role of employee empowerment in successful organizational change.

Identify the relation between physical and mental arousal levels and performance.

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Definitions:

Federal Trade Commission Act

A U.S. federal law established in 1914 to promote consumer protection and eliminate and prevent anticompetitive business practices.

Anticompetitive Behavior

Actions by businesses aimed at undermining competition, often through unfair practices, to maintain or acquire market dominance.

Antitrust Law

A body of laws designed to prevent anti-competitive practices, monopolies, and to promote fair competition for the benefit of consumers.

Social Media Companies

Businesses that provide platforms for social networking, allowing users to share content, interact, and establish community over the internet.