Cato Has Received an Email Stating That the Change That

question 6

Multiple Choice

Cato has received an email stating that the change that he requested has been completed and the tracking ticket associated with the change has been closed. Cato pulls up the cloud application to see the new features that he had requested but is disappointed to see that they aren't quite what had been described in the change request. Which of the following steps, or phases, of the change management process were omitted?

• A) Change review
• B) Change assessment
• C) Change implementation
• D) Change documentation

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Definitions:

Skills Approach

A perspective in leadership that emphasizes the importance of developing certain skills or competencies to be effective.

General Cognitive Ability

Refers to the overall mental capability involving reasoning, problem-solving, planning, abstract thinking, complex idea comprehension, and learning from experience.

Leadership Traits

Specific personality qualities, such as charisma, integrity, and decisiveness, that contribute to effective leadership.

Intelligence

The ability to learn, understand, and apply knowledge to solve problems and adapt to new situations.