Customers (End Users) in the Event Environment Are Provided with Services

question 10

Multiple Choice

Customers (end users) in the event environment are provided with services from which of the following?

• A) Paid staff, contractors/service providers and volunteers
• B) Paid staff, contractors/service providers/venue staff and volunteers
• C) Sponsors
• D) Spectator services staff

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Definitions:

Place Theory

A theory concerning the perception of sound that posits that different parts of the cochlea are activated by different frequencies.

Perceived Pitch

The subjective experience or interpretation of the frequency of a sound, determining how high or low it seems.

Basilar Membrane

A critical structure in the cochlea of the inner ear that plays a key role in the sense of hearing by vibrating in response to sound.

Auditory Stimulus

A sound or noise that triggers a response in the auditory system of the brain.