Hard Skills Include Interpersonal, Human Behavior, and Leadership Skills

question 6

True/False

Hard skills include interpersonal, human behavior, and leadership skills.

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Definitions:

Trial Close

A technique used in sales to gauge a potential buyer's interest or objections by asking for their opinion or commitment before the final close.

Objection

A concern or argument raised by a potential buyer that indicates hesitance or refusal to purchase a product or service.

Conviction Stage

A phase in the sales process where a potential customer becomes convinced of the value or benefits of the product or service, making them more likely to make a purchase.

Prospect

A potential customer or client who has been identified as fitting the target market criteria but has not yet made a purchase.