The Authors State That Asking Clients About How They Spend

question 2

True/False

The authors state that asking clients about how they spend most of their work-day time is a useful way in which to uncover what is important to clients and some of their strengths.

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Definitions:

Economic Influence

The impact of economic factors, such as GDP, inflation rates, and unemployment, on businesses, individuals, and policy decisions.

Political Influence

The ability to shape or control the political actions, policies, or decisions of others, often through the use of positional power, resources, or negotiation.

Social Influence

Refers to the effect that the words, actions, or mere presence of other people have on our thoughts, feelings, attitudes, or behaviors.

Industrial Unions

Labor unions that represent all workers, skilled and unskilled, within a particular industry.