Identify the Incorrect Statement Concerning Services

question 9

Multiple Choice

Identify the incorrect statement concerning services.

• A)Services are the fastest-growing sector of developed economies.
• B)Good services improve customer loyalty over the long term.
• C)The intangible nature of services creates unique challenges for marketers.
• D)Efficient services are always tied to a physical product.

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Definitions:

Pension Plans

Financial programs established by employers to provide retirement income to employees.

Current Accounting Standards

The latest guidelines and principles established by regulatory bodies for the preparation and presentation of financial statements.

Smoothing

An accounting practice where companies level out peaks and troughs in their financial statements over time to present a more consistent financial performance.

Pension Expense

The total cost incurred by an employer to provide pension benefits to its employees, recognized during the period the employees provide services.