Gonzalo Is Constantly Interrupted from His Work Due to Gary's

question 45

Multiple Choice

Gonzalo is constantly interrupted from his work due to Gary's (one of his employees) taking advantage of Gonzalo's open-door policy by coming in and sitting down in his office, only to chat about sports.Gonzalo should handle this behaviour by doing which of the following?

• A) Sit and listen to Gary, and when Gary is finished speaking, explain to Gary that there is a lot more to life than just sports.
• B) Point at the door and demand that Gary leave immediately, and then slam the door behind Gary.
• C) Work at his computer, giving very little eye contact or attention to Gary.
• D) Sit and listen to Gary, and then give Gary his opinions about particular sports teams to show his knowledge and to show he cares about the same things as does Gary.
• E) Purchase two tickets for a game from the Internet and give them to Gary so that Gary will leave his office and quit bothering him.

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Definitions:

Matrix Structure

An organizational structure that creates dual lines of authority and combines functional and product departments in a single operations framework.

Strategic Issues

Fundamental challenges or opportunities that affect an organization's ability to achieve its objectives, requiring strategic decision-making.

Top Managers

Individuals at the highest level of an organization's management who have the day-to-day responsibilities of running the company and setting strategic goals.

Team Members

Individuals who are part of a group working together towards a common goal or project, each contributing their unique skills and efforts.