A 360 Degree Appraisal

question 22

Multiple Choice

A 360 degree appraisal:

• A)is conducted by the employee's superior and that superior's superior
• B)is comprehensive and appraises performance, attitude and potential in a single evaluation
• C)is conducted by other employees, at various organizational levels, as well as customers or other stakeholders that deal with the employee being appraised
• D)is an appraisal that consists of a required number of positive and negative performance ratings (i.e. - three best and three worst attributes) in various performance proficiencies

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Definitions:

Automation

The use of technology to perform tasks without human intervention, often applied to manufacturing, processes, and systems to increase efficiency and reduce human error.

Service Delivery

The process of providing services to customers or clients, focusing on the quality, efficiency, and effectiveness of the service.

Attrition

Loss of employees due to their voluntary departures from the firm through resignation, retirement, or death.

Normal Separation

The voluntary termination of employment by an employee, often due to retirement, resignation for personal reasons, or a new job opportunity.