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Organization Citizenship Behavior
Voluntary actions by employees that are not part of their formal job requirements but contribute positively to the organizational environment.
Attitude
A settled way of thinking or feeling about something, typically reflected in a person's behavior.
Hopeless
A state of despair when an individual feels there are no options or solutions available.
Helpless
A state in which an individual feels they have no control over situations or outcomes, often leading to passivity or resignation.
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