Services Differ from Manufactured Goods in All of the Following

question 113

Multiple Choice

Services differ from manufactured goods in all of the following ways except

• A) that services are consumed immediately.
• B) when compared to manufactured goods, customers will not travel as far to purchase services.
• C) the creation of services is usually labor-intensive.
• D) services can be stored, and manufactured goods cannot be stored.
• E) services are intangible, and it is therefore more difficult to measure customer satisfaction.

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Definitions:

Decoder

A device or program that translates encoded data into its original format, or an individual who interprets complex information.

Receiver

In communication, the individual or entity that interprets and potentially responds to a message sent by a sender.

Instigator

A person who initiates or provokes a certain action or event.

Self-esteem

An individual's subjective evaluation of their own worth or value.