John and Ruby Couch Just Opened a Computer Store in a Small

question 75

Multiple Choice

John and Ruby Couch just opened a computer store in a small community.Before opening the store, they listened to their SBA counselor's warnings about the importance of having balanced experience-that is, marketing, finance, and personnel experience-in the computer-store business because

• A) their business is unlikely to grow and earn large business profits.
• B) the computer-store business is a fad.
• C) management know-how is insignificant to small-business success.
• D) small businesses survive large businesses by three years.
• E) about two out of three small firms close within the first six years.

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Definitions:

Manage Emotions

The process of recognizing, understanding, and effectively controlling one's own emotions, as well as responding appropriately to the emotions of others.

Stifle Impulses

The conscious effort to suppress spontaneous desires or tendencies in order to conform to societal expectations or personal goals.

Sensitive

Having the capacity to perceive or feel things deeply; easily affected or responsive to external conditions or stimuli.

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others, enhancing interpersonal communication and decision-making.