Steve Had a Problem with a Coffee Maker He Purchased

question 156

Multiple Choice

Steve had a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its toll-free number, but it rings forever or sends him through a long menu with no opportunity to speak to an individual or to leave a message. Steve feels his basic consumer right to ____ has been violated.

• A) safety
• B) be informed
• C) be heard
• D) choose
• E) privacy

---

Definitions:

Population Mean

The average value of all elements in a complete set of a population.

Population Standard Deviation

A measure of the dispersion or spread of a set of data points in a population dataset.

Confidence Interval

A range of values, derived from sample data, that is likely to contain the value of an unknown population parameter with a certain level of confidence.

Population Mean

The average of all observations or scores in a population.