At Hamburger University, Workers Were Told to Vary Their Greetings

question 5

Multiple Choice

At Hamburger University, workers were told to vary their greetings to customers.Why?

• A)This keeps the workers awake.
• B)This constitutes a code to alert supervisors of potential problems.
• C)This prevents the customer from seeing how routine the interaction is.
• D)This cues the cooks about the order in which to prepare orders.
• E)This reminds the customer to play the "customer's role."

---

Definitions:

Price-fixing

An illegal agreement among competitors to set prices at a certain level, preventing competition and harming consumers.

Industrial Regulation

Policies and laws enforced by government agencies to regulate industries in order to promote fair competition and protect consumers.

Antitrust Policy

Government regulations designed to promote competition and prevent monopolies, mergers, or cartels that harm consumers.

Single-seller Monopoly

A market structure in which only one producer or seller exists for a product that has no close substitutes, giving them significant market power.