A Set of Behaviors Associated with a Particular Position in Society

question 41

Multiple Choice

A set of behaviors associated with a particular position in society is called a

• A)role.
• B)norm.
• C)career.
• D)life cycle.
• E)station.

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Definitions:

Service Quality

The degree to which a delivered service meets or exceeds the expectations of the customer, often considered a critical factor in customer satisfaction and loyalty.

Lawn Care

The maintenance and upkeep of lawns, involving activities such as mowing, fertilization, weed control, and aeration.

Follow-up

The act of making further communications or actions to ensure the completion of a task, maintain contact, or evaluate satisfaction after an initial meeting or transaction.

Building Materials

Materials used in the construction of buildings, such as wood, concrete, steel, and bricks, designed to meet various structural and aesthetic requirements.