The Integration of a Cost Leadership Strategy and a Differentiation

question 11

Multiple Choice

The integration of a cost leadership strategy and a differentiation strategy will:

• A)slow the ability of a firm to respond
• B)lower a firm's risks
• C)not be used extensively in the future
• D)allow a firm to adapt more quickly

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Definitions:

Customer-Facing

Activities, roles, or functions in a business that directly interact with the customers, such as sales and customer service.

Customer-Touching

Directly interacts with customers, often used to describe technologies or processes that support customer service.

Supply Chain

The series of steps taken in the creation and delivery of a product.

Consequences

The results or outcomes that follow directly from specific actions, behaviors, or decisions.