An Example of Coercive Power Is a Manufacturer's

question 97

Multiple Choice

An example of coercive power is a manufacturer's:

• A) refusal to sell merchandise to any retailer who sells to diverters.
• B) offer to increase the cash discounts if the retailer meets a sales quota.
• C) offer a co-op promotional plan to all retailers in a key city.
• D) payment for a prominent display area in a retailer's store.
• E) act of sending the retailer a Christmas card without a year-end bonus.

Comprehend internal and external auditing as mechanisms for organizational control.

Understand the principles of Total Quality Management (TQM) and its application in organizational contexts.

Recognize the importance of crisis management in organizations.

Learn about service quality dimensions and their significance in customer satisfaction.

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Definitions:

Exchange

The act of trading goods, services, currencies, or other commodities between parties.

Self-interest

The pursuit of personal advantages and well-being, often guiding individual economic decisions.

Division of Labor

A method that breaks down the production of a product into a series of specific tasks, each performed by a different worker.

Specialization

The concentration of the productive efforts of individuals or organizations on a limited number of activities, leading to increased efficiency and productivity.