Identify the Incorrect Statement About Expressed Warranties

question 44

Multiple Choice

Identify the incorrect statement about expressed warranties.

• A) They are the result of the interaction between the retailer and the customer.
• B) They may be either written into the contract or verbalized.
• C) They are based on custom, norms, or reasonable expectations.
• D) They can cover all characteristics or attributes of the merchandise or only one attribute.
• E) An expressed warranty can be created without the use of the words warranty or guarantee.

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Definitions:

Face-to-Face Encounter

A personal meeting or interaction between individuals taking place in the same physical location.

Letterhead Stationery

Predesigned paper used for official correspondence that typically includes a company's name, logo, and contact information.

Company's URL

The specific web address that leads directly to a company's official website on the internet.

Standard Parts

Regularly used components or sections in documents, products, or processes that adhere to normative guidelines.