Most Salespersons State That_____ Is the Most Difficult Step in the Selling

question 49

Multiple Choice

Most salespersons state that_____ is the most difficult step in the selling process.

• A) determining the consumer's "real" need
• B) asking them for more information
• C) initial contact with the customer
• D) closing the sale
• E) listening to what the customer has to say

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Definitions:

Forensic Psychology

The branch of psychology concerned with intersections between psychological practice and research and the judicial system. Also related to the field of forensic psychiatry.

Confidentiality

The principle that certain professionals will not divulge the information they obtain from a client.

Forensic Psychology

The application of psychological principles and techniques to legal issues, including the assessment of individuals involved in the legal system.

Legal and Judicial Systems

The framework and institutions that establish and apply laws in a society, including courts, legislatures, and law enforcement.