A Customer Service Program Should Not Consider the Layout and Design

question 77

True/False

A customer service program should not consider the layout and design of the retailer's building and its fixtures.

---

Definitions:

Mammalian Brain

The complex central nervous system structure in mammals, responsible for processing sensory information and controlling responses.

Temporal Lobe

One of the four major lobes of the brain, involved in processing auditory information and is associated with memory, speech, and emotion.

Parietal Lobe

A region of the cerebral cortex involved in processing sensory information regarding the location of parts of the body as well as interpreting visual information and processing language and mathematics.

Occipital Lobe

The region of the brain located at the back of the head, responsible for visual processing.