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Despite the recent influx of research on gangs, there is still much to be learned. This is especially true when considering the wide variations in gang structures from one city to another. More than a dozen years ago. Describe Hagedorn's observations.
Voice-of-customer Quotient
A metric or approach that measures the extent to which a company's products or services align with the expectations and needs of its customers.
Service Providers
Companies or individuals that offer services to others in exchange for compensation, often in sectors like telecommunications, health, or education.
Good Job
An expression of approval or praise for someone's accomplishment or performance.
Service Quality
The degree to which a service meets the customer's needs and expectations.
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