Examlex
Which of the following is not a design aspect to customer-relationship management?
Corporate Philosophy
A set of guiding principles and values that dictate the behavior and strategic direction of a company.
Products/Services
The offerings provided by businesses to meet the needs or wants of consumers, encompassing both physical goods and intangible services.
Firm's Location
The geographical placement of a business's operations, which can significantly impact its accessibility, costs, and market reach.
Mission Statement
A formal summary of the aims and values of a company, organization, or individual, often guiding its goals, strategies, and decision-making processes.
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