Examlex
The ________ process involves the transformation of a negative situation into one in which the complainant is restored to the state existing prior to the occurrence of a problem.
Superego
In psychoanalytic theory, the part of the personality that represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations.
Folklorist
A scholar specializing in the study of folklore, including myths, legends, fairy tales, and oral traditions.
Carl Jung
A Swiss psychiatrist and psychoanalyst who founded analytical psychology, emphasizing the importance of the individual psyche and the personal quest for wholeness.
Karen Horney
A German psychoanalyst known for her theories on neurosis, personality, and the psychology of women.
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