In Their Book Entitled Straight Talk: a New Way to Get

question 31

Essay

In their book entitled Straight Talk: A New Way to Get Closer to Others by Saying What You Really Mean, Miller, Wackman, Nunnally, and Saline (1982)characterize two forms of heavy control communication, the iron fist and the velvet glove. Describe these two forms of communication.

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Definitions:

Behaviorists

Psychologists who focus on observable behaviors and the ways in which they're learned, rather than on internal mental processes.

Scientific Method

A systematic, empirical method of investigating phenomena, acquiring new knowledge, or correcting and integrating previous knowledge.

Unconscious Mind

A part of the mind that influences thoughts, feelings, and behaviors without our direct awareness, containing desires, fears, and motivations.

Stereotypes

Beliefs that associate groups of people with certain traits.