Write the Questions You Would Ask and Identify the Information

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The Answer is Students' answers will vary.The skill of preparatory exploring involves asking questions and seeking information about a prospective client or others, a problem or issue, and a situation-prior to the meeting.This is an important but often neglected skill.Receptionists, intake workers, or executives from your agency may talk with people before you ﬁrst meet with them.They often have useful information that can improve the quality of the ﬁrst contact.Similarly, referral sources from outside your agency may have knowledge that can help.As part of making a referral on behalf of another person or group, family members, physicians, judges, teachers, religious leaders, other helping professionals, and governmental officials often contact social service agencies.They may possess important information concerning the person or group, the presenting issue and situation, and sometimes even the nature of the service needs.As a natural part of the process of talking about the referral to your agency, you may appropriately inquire about the person or group, issue, and situation with the referral source.Usually, you would not have permission to seek information from other sources.For that, you would need the informed consent of the client.However, when someone makes a referral for another person, family, group, organization, or community, you may appropriately seek information from the referring source.Regardless of the source of information, however, realize that what you hear from others reflects their own perspectives.Other people may view things in quite a different way, and you may too.

Write the Questions You Would Ask and Identify the Information

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