Customer Objections Can Be Categorised as Relating To

question 28

Multiple Choice

Customer objections can be categorised as relating to:

• A)product and price.
• B)need and sequence.
• C)source and pitch.
• D)timing and sequence.

Distinguish between direct manufacturing costs, conversion costs, and manufacturing overhead in cost accounting.

Calculate and understand the contribution margin and its significance in cost-volume-profit analysis.

Understand the calculation and components of prime costs.

Distinguish between fixed and variable costs and calculate total cost at different activity levels.

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Definitions:

CS and US

In classical conditioning, CS stands for Conditioned Stimulus, which is a previously neutral stimulus that, after becoming associated with the unconditioned stimulus (US), eventually comes to trigger a conditioned response.

Conditioned Stimulus

In classical conditioning, a previously neutral stimulus that, after becoming associated with the unconditioned stimulus, eventually comes to trigger a conditioned response.

Conditioned Response

A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus through conditioning.

Sound of the Train

The auditory experience associated with a train moving along its tracks, often characterized by a rhythmic, rumbling noise or whistle.