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Match the Term with Its Definition

question 3

Essay

Match the term with its definition.
a.Attitude
b.Culture
c.Customer experience management
d.Customer lifetime value
e.Customer relationship management
f.Motivations
g.Needs
h.Opinion leader
i.Perception
j.Perceptual categorisation
k.Reference group
l.Social classes
-Behavioural patterns and values that characterise a group of consumers in a target market.


Definitions:

Convertible Bond

A type of bond that can be converted into a predetermined amount of the company's equity, usually at the option of the bondholder.

Callable Bond

is a type of bond that gives the issuer the right to redeem the bond before its maturity date, under specific conditions.

Call Option

A financial contract that gives the buyer the right, but not the obligation, to buy an underlying asset at a specified price within a certain time frame.

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