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Match the Term with Its Definition

question 4

Essay

Match the term with its definition.
a.Attitude
b.Culture
c.Customer experience management
d.Customer lifetime value
e.Customer relationship management
f.Motivations
g.Needs
h.Opinion leader
i.Perception
j.Perceptual categorisation
k.Reference group
l.Social classes
-The starting point for all behaviour.


Definitions:

Neutral Prompt

A stimulus that does not inherently evoke a response prior to conditioning or learning in the context of behavioral experiments.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly presented together, leading one to elicit a response once elicited only by the other.

Innate Learning

Knowledge or skills that are present from birth, not acquired through experience or education.

Instinctive Drift

The tendency for an animal's learned behavior to revert to its innate patterns.

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