Match the Term with Its Definition

question 12

Multiple Choice

Match the term with its definition
-The psychological tension or anxiety that occurs when a customer has second thoughts immediately following a purchase

• A)80/20 principle
• B)customer database
• C)customer segmentation strategy
• D)evaluative criteria
• E)evoked set
• F)post-purchase dissonance
• G)recency-frequency-monetary analysis
• H)social classes
• I)touch point
• J)transactional relationship

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Definitions:

Noncompete Clause

A contract provision that prohibits an employee from working for or becoming a competitor for a certain period after leaving a company.

Undue Hardship

A principle that exempts an employer from providing accommodations that would result in significant difficulty or expense under the Americans with Disabilities Act.

Noncompetition Clause

A provision in a contract that prevents one party from entering into or starting a similar profession or trade in competition against another party.

Unenforceable

A term describing a contract or clause that, due to illegalities or other issues, cannot be legally upheld or enforced by a court.