Melissa Would Like to Reduce the Number of Phone Calls

question 24

Multiple Choice

Melissa would like to reduce the number of phone calls she gets from customers who want to place orders.Which model would best work for Melissa?

• A)The information-based model.
• B)The content-based model.
• C)The transaction-based model.
• D)The customer relationship-based model.

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Definitions:

Lower Esophageal Sphincter

A muscular ring at the lower end of the esophagus that controls the flow of food from the esophagus into the stomach.

Alimentary Canal

The digestive tube extending from the mouth to the anus, through which food is ingested, digested, absorbed, and waste material expelled.

Amylase

An enzyme that catalyzes the hydrolysis of starch into sugars, found in the saliva and pancreatic fluid of humans.

Starch

A carbohydrate consisting of a large number of glucose units, serving as a major energy source from food.