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TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

question 44

Essay

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, ________ % of the samples are likely to have between 35% and 40% who take advantage of online customer service.

Grasp the concept and types of credit available to consumers.
Identify steps to take when identity theft occurs.
Understand the characteristics and behaviors of different credit card users.
Learn about critical federal acts protecting consumer rights in the credit market.

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