Social Cognition Refers to a Movement Within Social Psychology That

question 101

Multiple Choice

Social cognition refers to a movement within social psychology that focuses on ____.

• A)how individuals think about social relationships and about other people
• B)group thinking and group decision-making
• C)cross-cultural differences in how people think and problem-solve
• D)conformity, obedience, and crowd mentalities

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Definitions:

Mystery Shoppers

Individuals employed covertly to evaluate customer service, product quality, and the overall environment of retail or service outlets.

Performance Appraisal

An evaluation of an employee's job performance against pre-established criteria.

Departmental Stores

Large retail establishments that offer a wide variety of goods and services divided into departments for efficient shopping and organization.

Forced Distribution

A performance management system where employees are ranked in groups and a certain percentage must fall into each group.