Which of the Following Is a Measure That Relates to the Internal

question 53

Multiple Choice

Which of the following is a measure that relates to the internal business processes perspective?

• A)Delivery cycle time
• B)Market share
• C)Training hours per employee
• D)Cash flow

---

Definitions:

Human Face

The front part of a person's head that includes the eyes, nose, mouth, and expressions used for identity and emotional communication.

Three Squares

An informal term referring to the traditional pattern of eating three meals a day.

Classical Conditioning

A learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus.

Salivating

The production and secretion of saliva in the mouth, often in response to the sight, smell, or taste of food.