Which of the Following Would Be an Appropriate Active Listening

question 21

Multiple Choice

Which of the following would be an appropriate active listening response to the statement: "This has been about the worst day of my life!"

• A)"This is about the worst day of your life,huh?"
• B) "You think you've had a bad day; let me tell you about mine!"
• C)"You seem really upset.What made your day so bad?"
• D)"Awe,sorry… but I have a meeting to go to."

Understand the nuances of message delivery and scanning behavior in online content.

Discern the suitability of communication channels for different message types and organizational purposes.

Understand the impact of economic downturns on corporate policies and communication strategies.

Recognize the advantages of electronic communication tools like email and instant messaging.

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Definitions:

Postsynaptic Membrane

The cell membrane opposite the synaptic cleft that receives and responds to neurotransmitters from the presynaptic neuron.

Neuron

A specialized cell transmitting nerve impulses; a nerve cell.

Axon

The long, slender projection of a nerve cell, or neuron, that conducts electrical impulses away from the neuron's cell body.

Cell Body

The major part of a neuron where the nucleus is located and metabolic activities occur.