Which of the Following Is Not One of the Eight

question 40

Multiple Choice

Which of the following is not one of the eight key principles of total quality management?

• A)Strive for zero defects.
• B)Define quality in terms of customers and their requirements.
• C)Focus on output rather than process.
• D)Make quality everyone's responsibility.
• E)Stress objective rather than subjective analysis.

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Definitions:

Positive Attitude

A mental state which involves looking at the good side of things and expecting positive outcomes.

Hope

An optimistic state of mind based on the expectation of positive outcomes with respect to events and circumstances in one's life or the world at large.

Joining Threshold

The minimum criteria or conditions required for an individual or entity to become part of a group, organization, or system.

Coalition

A group formed by individuals or organizations coming together to achieve a common goal, especially in political or negotiation contexts.