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For each item that follows, in the space provided, write in the stage of the counseling relationship being described.
a. Pre-interview
b. Rapport and Trust Building
c. Problem Identification
d. Goal Setting and Treatment Planning
e. Work
f. Closure
g. Post-interview
-Relative to case management, in this stage the clinician attends to appointment times, initial paperwork, advance information, etc.
Negative Messages
Communications that convey unfavorable news, rejections, or feedback, often requiring careful wording to minimize impact.
Accept The Message
The process where the recipient comprehends and agrees with the information communicated to them.
De-Emphasize
To reduce the importance, stress, or emphasis placed on something.
Refusal
The act of declining an offer or request.
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