Investing Now in Developing Your Organisational Behaviour (OB) Skills Will

question 25

Multiple Choice

Investing now in developing your organisational behaviour (OB) skills will do all of the following EXCEPT

• A) prepare you to be a more effective employee.
• B) prepare you to be a more effective manager.
• C) prepare you to be a more effective leader.
• D) help you to move up faster in any organisation.
• E) help you to improve your technical skills.

Recognize the classifications of quality costs within a quality cost report.

Grasp the importance of aligning improvement efforts with performance measures on the balanced scorecard.

Understand the various categories of quality costs: prevention, appraisal, internal failure, and external failure.

Identify specific examples of prevention costs in quality management.

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Definitions:

Sociological Perspective

A view of society based on the dynamic relationships between individuals and the larger social network in which we all live.

Social Inequality

Disparities in opportunities and rewards are present across different social standings or roles within a society or group.

Social Stratification

The arrangement of individuals and groups in a hierarchical system within society, often based on factors like wealth, power, and social status.

Hierarchical Social Classes

A system of social stratification where individuals are grouped in a ranked order from the highest to the lowest in terms of factors like wealth, status, and power.