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Intangibles Are Not Used in Judging Service Quality; Instead,a Consumer's

question 57

True/False

Intangibles are not used in judging service quality; instead,a consumer's focus is on tangibles.


Definitions:

EFT Transfers

Electronic Funds Transfer involves moving money from one bank account to another without the need for physical money exchange, using digital systems.

Bank's Obligation

The responsibilities and duties a bank owes to its customers, such as safeguarding deposits and honoring withdrawals.

Authorization

The formal permission or power granted to do something or to validate a transaction.

Cashier's Check

A check issued by a bank, drawn on its own funds rather than that of an individual account holder, offering a secure way of payment.

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