The Process by Which a Company Analyzes a Competitor's Product

question 87

Multiple Choice

The process by which a company analyzes a competitor's product to identify desirable improvements in its own is called ________.

• A) competitive product analysis
• B) benchmarking
• C) performance quality analysis
• D) quality reliability analysis

Appreciate the role of third-party dispute resolution in labor conflicts.

Recognize the strategies employers can use in response to strikes or union pressure.

Grasp the conditions and implications of lockouts as a counterpart to strikes.

Understand the role and mechanisms of various dispute resolution methods in labor relations, including mediation, arbitration, and fact-finding.

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Definitions:

Efficiency

Refers to the degree to which a process or system can achieve its goals with minimal waste of time, resources, or effort.

Strategic Information System

Systems designed to help an organization gain a competitive advantage, align organizational processes with its strategic goals, or significantly reduce costs.

Internal Customer

Employees or departments within an organization that use resources or services provided by other parts of the organization.

Voice-Ordering Chatbot

An automated messaging software that utilizes voice recognition technology to understand and process orders or requests made by users through spoken language.