Calling the Customer Ahead of Time to Confirm an Appointment

question 1

True/False

Calling the customer ahead of time to confirm an appointment or to let them know you are running late does not cost the company money.

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Definitions:

Obtained Value

The actual value or result achieved from a statistical test or experiment.

Amortized

The process of paying off a debt through regular payments that cover both principal and interest.

Principal Balance

The outstanding amount of a loan or mortgage that remains to be paid, not including interest.

Personal Loan

A type of unsecured loan provided by financial institutions based on the borrower’s creditworthiness without collateral.