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During the 2007-2009 recession,
Nonverbal Communication
The process of conveying a message without the use of words, which includes gestures, facial expressions, body language, and other forms of unspoken communication.
High-Context
Communication style where most of the information is either in the physical context or internalized in the person, with little in the coded, explicit part of the message.
Low-Context
A communication style that relies on explicit, direct, and detailed verbal messages for understanding.
Active Listening
A communication technique that involves paying full attention to the speaker, understanding their message, and responding thoughtfully.
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