The Case of a Theatre Having Very Long Queues for the Toilets

question 30

Multiple Choice

The case of a theatre having very long queues for the toilets during intervals relates to:

• A) People failures
• B) Facilities failures
• C) Design failures
• D) Supplier failures

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Definitions:

Social Loafing

is the phenomenon where individuals exert less effort to achieve a goal when they work in a group than when they work alone.

Compliance

The act of conforming to a request, rule, or expectation.

Social Facilitation

The tendency for people to perform differently, usually better, when in the presence of others compared to when alone.

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms or standards.