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According to the Text,customer Relationship Management Refers to Building and Maintaining

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According to the text,customer relationship management refers to building and maintaining profitable long-term customer relationships.


Definitions:

Intercostal Space

The anatomical space between two ribs, containing muscles, nerves, and blood vessels, significant in respiratory movement.

Sternum

The long, flat bone located in the center of the chest (breastbone) that connects to the ribs via cartilage, providing structural support to the thorax.

Electrocardiography

The process by which a graphic pattern is created to reflect the electrical impulses generated by the heart as it pumps.

Electrical Impulses

Signals that travel along nerve cells and are essential for the functioning of the nervous system and muscular contractions.

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