Because Confrontation Frequently Focuses on Material That Is Stressful to the Client

question 20

Multiple Choice

Because confrontation frequently focuses on material that is stressful to the client:

• A)Confrontation should only be used when a good relationship exists between the interviewer and the client.
• B)Confrontation should not be used with clients who are already having difficulty coping with stress .
• C)Confrontation should always be followed by a relaxation exercise.
• D)Confrontation should only be used before rapport has been established, so the interviewer and client can then work through any issues that arose between them due to the confrontation.

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Definitions:

Inelastic Portion

A segment of the demand curve where consumers are relatively unresponsive to price changes, indicating a demand elasticity of less than one.

Marginal Revenue

The additional income earned from selling one more unit of a product or service.

MR = MC

An economic principle stating that profit maximization occurs when marginal revenue equals marginal cost.

Profits

The financial gain obtained when the revenue generated from business activities exceeds the expenses, costs, and taxes needed to sustain those activities.