If You Find Yourself Unsure of What to Say to a Client

question 24

Multiple Choice

If you find yourself unsure of what to say to a client next:

• A)Remain silent and wait for an idea to come to you.
• B)Be honest and tell them you've run out of things to say.
• C)Ask them for more background information about their family of origin.
• D)Ask a question or make a comment about a relevant topic that was discussed in the immediate or near past.

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Definitions:

Direct Write-off Method

An accounting practice where actual bad debts are written off against income at the time they are identified as irrecoverable.

Bad Debt Expense

An expense reported on the income statement, representing the estimate of uncollectible accounts receivable.

Accounts Receivable

Money owed to a company by its clients or customers for goods or services delivered but not yet paid for.

Allowance for Doubtful Accounts

A contra-asset account that represents the amount of accounts receivable that a company does not expect to collect.