According to the GSS, People Who Are Married Tend to

question 8

Multiple Choice

According to the GSS, people who are married tend to

• A)have higher family incomes.
• B)have higher personal incomes.
• C)be more likely to see themselves as being in good health.
• D)be more happy overall.
• E)all of the above

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Definitions:

Customer Needs

Refers to the wants or desires that a customer expects a product or service to fulfill.

Process Value Analysis

Identifies and evaluates core processes for their performance contributions to customer satisfaction.

Value Chain Analysis

A strategic analysis tool that maps out the sequence of activities an organization performs to create value for its customers.

Continuous Improvement

An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.