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When customer expectations regarding product quality,service quality,and value-based price are met or exceeded,_____ is created.
Debt to Assets Ratio
A financial ratio that indicates the proportion of a company's assets that are financed by debt.
Vertical Analysis
A method of financial statement analysis in which each entry for each of the three major categories of accounts (or financial statements) is represented as a proportion of the total account.
Sales Returns
Goods returned by the customer to the seller for a refund or credit, reducing the total sales revenue.
Net Sales
Net sales refer to the amount of revenue generated from product sales after deducting returns, allowances for damaged goods, and discounts.
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